Quality Policy

The Board of Directors and management of Alliance Health Group, located at 54 Hagley Road, Birmingham, which operates to provide a range of healthcare services, recognises the importance of quality management.

The Company is committed to ensure we are held to high standards and continually improve the quality of the services that are delivered to their customers and organisation's stakeholders.

The Company is of the view that adopting best practice in this area and having a culture which shows concern for such matters is not only good for the business but is good in environmental terms. We should strive for excellence in everything we do.

Strategy and Practice

The Company's strategy to achieve this includes:

• Striving to satisfy the requirements of all of our customers, stakeholders and interested partieswhenever possible, meeting and exceeding their expectations
• Maintain ISO27001 accreditation to ensure data and information security is held to itshighest standards.
• Identify with our customers to determine and agree their requirements and provide services to the agreed standard every time.
• Provide appropriate supervision and training to monitor conformance to the quality standards.
• Implement a process of internal auditing at regular intervals to ensure our procedures are robust and to identify any areas for improvement.
• Communicate throughout the company the importance of meeting customer needs and all statutory and regulatory requirements.
• Maintain a quality management system that will achieve these objectives and seek continual improvement in the effectiveness and performance of our management system based on “risk”

The Company will comply with all relevant environmental legislation and seek to improve continually on achieving the objectives of this policy. The Company will set targets, measure and monitor performance against this policy and communicate such matters to their staff as feedback on performance. The Company will also consult staff on how improvements can be made. The Company will monitor this policy and review it at least annually.